Website and Portal Terms of Use 

1. Introduction

Welcome to Stericycle UK website. These Terms of Use govern your access to and use of our website and customer portal. We provide business-to-business services (B2B). We do not provide services to consumers (B2C). Our website and customer portal are intended solely for B2B use. By browsing and interacting you agree to comply with these terms, on behalf of yourself and your business/employer. If you do not agree, please cease using the Site immediately.

2. Company Information

This Site and associated Portals are operated by SRCL Limited.

• Registered in: England & Wales

• Company Registration Number: 3226910

• Registered Office: Indigo House, Sussex Avenue, Leeds, West Yorkshire, LS10 2LF

• VAT Number: 702461079 

• Contact Email: supportuk@stericycle.com

3. Intellectual Property Rights

Unless otherwise stated, we own the intellectual property rights for all material including text, logos, calculators, and service guides.

• You may view and print pages for your own personal or internal business use.

• Prohibited: You must not republish, sell, or "scrape" for commercial gain or to train artificial intelligence models without our express written consent.

4. Acceptable Use

You agree to use our Site and Portals only for lawful purposes. When using you must;

• Provide accurate and truthful information.

• Not use the forms to distribute spam, malicious software, or fraudulent enquiries.

• Not attempt to bypass any security measures or "OneTrust" consent barriers.

We reserve the right to ignore or block enquiries that appear to be disruptive, automated, fraudulent, or in breach of these terms.

5. No Reliance on Information

The content provided is for general information only. It does not constitute professional, legal, or technical advice regarding waste disposal compliance or regulations. You must obtain professional or specialist advice before taking any action based on the content. Although we strive to ensure the information is accurate and up to date, please contact our customer service team on 0330 173 5920 if you identify any errors or inconsistencies.

6. Limitation of Liability

This website and portal is for B2B use only. 

We exclude all implied conditions, warranties, representations or other terms that may apply to our site or any content on it.

We will not be liable to you for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:

• use of, or inability to use, the website or portal; 

• the temporary unavailability of the website or portal;

• any technical issues arising from third-party integrations;

• inaccuracies or omissions in the website or portal content; or use of or reliance on any content displayed on the website or portal;

In particular, we will not be liable for:

• loss of profits, sales, business, or revenue;

• business interruption;

• loss of anticipated savings;

• loss of business opportunity, goodwill or reputation; or any indirect or consequential loss or damage.

While we aim to keep everything running smoothly, we can’t guarantee that the site or any of its content will always be available or uninterrupted. We may suspend, limit, or remove access to all or part of the site at any time for business or operational reasons. If we need to do this, we’ll try to give you reasonable notice and provide alternative options to get in touch with us.

If you’re using our site through your own internet connection, you’re responsible for making sure that anyone else who accesses it this way knows about these Terms of Service and any other applicable terms—and that they follow them.

7. Third-Party Links

Content may contain links to external websites. We have no control over the content of these sites and accept no responsibility for them or for any loss or damage that may arise from your use of them.

8. Privacy and Cookies

Our sites are governed by a Privacy Policy and Cookie Policy. Please refer to those documents to understand how we process your data.

9. Governing Law and Jurisdiction